FAQ's For Company | Back To Categories
Questions
Q.  How much does it cost to register with Creative Sync?
Q.  What are the benefits of Creative Sync for Companies?
Q.  As a Company, what do I get if I register?
Q.  How do I register and how long does it take?
Q.  How do I post my profile?
Q.  How do I update/edit my Company Profile?
Q.  I am having problems uploading my gallery image. What should I do?
Q.  I am having problems uploading my portfolio images. What should I do?
Q.  I am having problems uploading my showreel movies. What should I do?
Q.  How can I get maximum coverage of my Company Profile?
Q.  How do I get job alerts?
Q.  As a Company, do I receive any special deals when posting jobs?
Q.  How will my company benefit from posting a job on Creative Sync?
Q.  How will I know how many people are viewing my job posting?
Q.  How can I guarantee that my job posting will get enough coverage?
Q.  How long will my job be posted up for?
Q.  What if I need to post a job for more than 60 days?
Q.  Do I get a refund if my job post stays up less than 60 days?
Q.  If my job post is filled prior to the 60 days, can I exchange it for another job posting?
Q.  How do I post a job?
Q.  What happens once I have posted a job?
Q.  How do I remove a job posting?
Q.  How do I edit my job posting?
Q.  How will my company be contacted by potential clients?
Q.  I’m having difficulty accessing more detailed information on the Profile Pages.
Q.  How can I contact someone?
Q.  How will I know that my job application has been sent successfully?
Q.  I am having problems subscribing, what should I do?
Q.  I want to upgrade my subscription, why won’t it let me?
Q.  What happens if I have forgotten my password?
Q.  How do I remove my Company Profile from Creative Sync?
Q.  What if my problem is not listed here?
Answer
Q. How much does it cost to register with Creative Sync?
A. Nothing - it’s absolutely free! (Back to top)
Answer
Q. What are the benefits of Creative Sync for Companies?
A. Your company will have a free listing on our Company Profile Directory which will put your agency out there for any prospective Employers or Creatives alike to see which is all good publicity. You will also have free access to our jobs board, giving you the chance to create new business. Also, if you request our weekly ‘Hot New Jobs Bulletin’, you will have regular updates of any new jobs that come in, ensuring that you don’t miss out on any opportunities for success. Once registered, you can submit a request to have your company showcased on the Creative Sync home page and Newsletter giving you maximum exposure. Creative Sync are also in regular contact with Marketing Agencies and departments who frequently use our directory looking to commission Design Companies and hot new talent. Another good reason to register with us! Why not get your profile to the people who count? If you are registered with us, you can request to have your work featured in our monthly newsletter specifically targeted to the Marketing Agencies who frequent our site. *Please note that in order to have your work showcased or featured, you need to have a star rating. Please refer to ‘What is a star rating and how do I get one?’ (Back to top)
Answer
Q. As a Company, what do I get if I register?
A. It’s absolutely free to register with Creative Sync! You get to list your Company profile which will be seen by thousands of visitors to the site each week. You can view all the listed job postings and apply through us. Should your company have any job opportunities, you can view all profiles on the website (although contact details are restricted) and have the opportunity to assess potential candidates before committing to a subscription with us (which will give you full unrestricted access to the profiles). You can apply for a star rating.(Please refer to ‘What is a star rating and how do I get one?’) You can request to have your company showcased on the Creative Sync home page and Newsletter. Or you might like to make a request for your company to be featured in our Marketing Newsletter. This is specifically targeted to the Marketing Agencies who frequent our site, often looking to commission Design Companies. Companies registering with us also have the option to receive a monthly newsletter and weekly Hot New Jobs bulletin from Creative Sync. *Please note that in order to have your work showcased or featured, you need to have a star rating. Please refer to ‘What is a star rating and how do I get one?’ (Back to top)
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Q. How do I register and how long does it take?
A. Registering is easy and it only takes a couple of minutes. Click on the blue ‘Register Now!’ link on the page title of the Creative sync home page or the ‘Register’ link in the top right hand corner of the page header. This will direct you to the Register page. Fill in the information required and press the ‘Register’ button. You will then be directed to the ‘Account Activation’ page which will give you instructions on how to activate your account. Your account needs to be activated for your registration to become live on the Creative Sync network. (Back to top)
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Q. How do I post my profile?
A. Click on the ‘Post Profile’ link in the navigation bar which will direct you to the ‘Post Your Profile’ page. Once you have entered all the required information, click on the ‘Continue’ button which will re-direct you to the ‘Your Portfolio’ page. The ‘Your Portfolio’ page enables you to upload your gallery image. Please note the specified image sizes as gallery images that are too large will fail to upload. Select your image using the ‘Choose File’ tab, then click on the ‘Upload’ button. Once your image has been uploaded, click on the ‘Finish’ button. Once you have done this, your profile will be live on the Creative Sync network! (Back to top)
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Q. How do I update/edit my Company Profile?
A. Click on the ‘My Home’ link in the navigation bar. Once in your home page, click on the ‘My Profile’ link just below the navigation bar. Once in your ‘Viewing Company Profile’ page, click on the ‘Edit Profile’ link just below the navigation bar. You will then be in the ‘Edit Your Profile’ page where you can change your profile and uploaded portfolio as required. (Back to top)
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Q. I am having problems uploading my gallery image. What should I do?
A. If you are having problems, please refer to the checklist below as this may help. If none of this is relevant and you are still having problems, then please contact Creative Sync Support at support@creativesync.co.uk Your gallery image should be 120x130 pixels. Any bigger than this and it will distort your image. It should be 72dpi. It should be in RGB JPEG format. It needs to have a .jpg file extension on the end e.g. galleryimage.jpg Make sure it has no odd symbols in the file name e.g. %$£@*-! The filename should be no more than 10 characters long. (Back to top)
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Q. I am having problems uploading my portfolio images. What should I do?
A. If you are having problems, please refer to the checklist below as this may help. If none of this is relevant and you are still having problems, then please contact Creative Sync Support at support@creativesync.co.uk It should be 72dpi. It should be in RGB JPEG format. It needs to have a .jpg file extension on the end e.g. galleryimage.jpg Make sure it has no odd symbols in the file name e.g. %$£@*-! The filename should be no more than 10 characters long. (Back to top)
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Q. I am having problems uploading my showreel movies. What should I do?
A. If you are having problems, please refer to the checklist below as this may help. If none of this is relevant and you are still having problems, then please contact Creative Sync Support at support@creativesync.co.uk Your movie size should not exceed 2’MB. Any bigger than this and it will fail to upload. It should be Quicktime with hinted streaming. It should be in RGB format. It needs to have a .mov file extension on the end e.g. movieimage.mov Make sure it has no odd symbols in the file name e.g. %$£@*-! The filename should be no more than 10 characters long. (Back to top)
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Q. How can I get maximum coverage of my Company Profile?
A. Apply for a star rating. The profile pages are listed by the most popular profiles first (i.e. the amount of times the profile has been viewed). If you have a star rating, this is going to make your profile more appealing and visitors are more likely to click on your profile, sending you further up the list. This means your Company Profile has more chance of being seen on the first few pages of the ‘Company Profiles’ area by the many visitors that view Creative Sync several times a day. (Back to top)
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Q. How do I get job alerts?
A. When you register on Creative Sync, you can request to receive the weekly ‘Hot New Jobs Bulletin’ and monthly newsletter. These will both have new job listings that have come onto the network. Apart from the Creatives registered on Creative Sync, we also have thousands of people visiting the site each month, any number of which will be able to view job postings and apply. We also have a weekly bulletin newsletter of hot new jobs that have been posted on the site which is sent to all Creatives who have requested a weekly job bulletin. Added to this, we also have a powerful affiliate network which will create maximum exposure for your job postings as well as your company. (Back to top)
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Q. As a Company, do I receive any special deals when posting jobs?
A. Yes you do. Creative Sync give special discounts to Companies with multiple job listings. Please refer to the following discount rates: vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv (Back to top)
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Q. How will my company benefit from posting a job on Creative Sync?
A. Using Creative Sync can be a great way to maximize coverage of any permanent or freelance job vacancies you may have, enabling you to get the best possible person for the job. We also provide a vast directory of Creatives, showcasing their work, CVs and contact details. This rich and invaluable database can literally be at your fingertips to browse whenever you like, allowing you to contact any suitable candidates you may find. Apart from the Creatives registered on Creative Sync, we also have thousands of people visiting the site each month, any number of which will be able to view job postings and apply. We also have a weekly bulletin newsletter of hot new jobs that have been posted on the site which is sent to all Creatives who have requested a weekly job bulletin. Added to this, we also have a powerful affiliate network which will create maximum exposure for your job postings as well as your company. (Back to top)
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Q. How will I know how many people are viewing my job posting?
A. Creative Sync provides a Job Listing Analytics/Tracking service which means that you can see how many people have viewed your job posting at any time. By simply clicking ‘My Jobs’, and then entering your job posting, you can see the number of visits it has received displayed at the top of the page. (Back to top)
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Q. How can I guarantee that my job posting will get enough coverage?
A. When you register a job on Creative Sync, there are many different ways for Creatives to access it. Firstly, all jobs posted on the site are randomly rotated and displayed on the home page. This means that there will be times when your job or jobs will have a specific and featured listing that will be seen by people as soon as they enter the site. Secondly, as soon as anyone enters the site, Creative and Tech jobs are noticeable, accessible and categorized on the top left hand column of the home page. All anyone has to do is click on their job category to be directed to vacancies that are most suited to them. Thirdly, when clicking on the ‘Quick Search’ link, the user is directed to a page with categorized job listings at the top. Also, by browsing through the ‘View All Jobs’ board, a prospective candidate can find your job post. .... and, of course, Creative Sync’s powerful affiliate network with other websites and blogs means all our job postings will be displayed by them with a link back to us, all of which will create maximum exposure for your job postings as well as your company/agency. Creative Sync aim to please and we are more than happy to provide job listing analytics and tracking at your request which will enable you to see how many people have been viewing your job posting. (Back to top)
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Q. How long will my job be posted up for?
A. When you post a job, it is automatically displayed for a full 60 days (Back to top)
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Q. What if I need to post a job for more than 60 days?
A. A job posting lasts for 60 days. If you wish to post it for longer, simply re-subscribe once the 60 days is up. (Back to top)
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Q. Do I get a refund if my job post stays up less than 60 days?
A. There is a standard set of fees for all job listings regardless of whether or not the job is posted for the full 60 days. (Back to top)
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Q. If my job post is filled prior to the 60 days, can I exchange it for another job posting?
A. Yes you can. You can edit or exchange your job posting as much as you like within the 60 day posting period. (Back to top)
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Q. How do I post a job?
A. Firstly, you need to choose the package you would like and subscribe. When you have paid for your subscription, you will be redirected to the Creative Sync ‘Welcome Back’ page. Please take note of the information on this page as it is necessary for you to retain a record of your order number, should you need to discuss your subscription with us. Before posting your job, you need to log back into your account. Once you have logged in, click on ‘Post A Job’. Once in the ‘Post A Job’ page, fill in the relevant information. Once you are satisfied, press the ‘Post A Job’ button. You will be directed to the View All Jobs page, where your job will be listed. If you click on your job, it will take you to the ‘View Job Details’ page. Should you see anything you would like to change, simply click on the ‘Edit’ link and you can alter your posting accordingly. (Back to top)
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Q. What happens once I have posted a job?
A. Once you have posted a job with Creative Sync, it will instantly be listed on the website and posted on the ‘View All Jobs’ board where it will stay for 60 days to be viewed and applied for. .... and, of course, Creative Sync’s powerful affiliate network with other websites and blogs means all our job postings will be displayed by them with a link back to us, all of which will create maximum exposure for your job postings as well as your company/agency. Applications for your advertised position will be automatically forwarded to you from us. Should the position become filled prior to the full 60 days, then you can remove your job posting or replace your existing job post with another. (Back to top)
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Q. How do I remove a job posting?
A. Simply click on the ‘My Jobs’ link which will send you to the ‘My Jobs’ page. Click on the job you would like to remove and you will be re-directed to the View Job Details page. Click on the ‘Remove’ link at the top of this page and your job will be deleted from the site. (Back to top)
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Q. How do I edit my job posting?
A. Simply click on the ‘My Jobs’ link which will send you to the ‘My Jobs’ page. Click on the job you would like to edit and you will be re-directed to the View Job Details page. Click on the ‘Edit’ link at the top of this page and you can alter your posting accordingly. (Back to top)
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Q. How will my company be contacted by potential clients?
A. You will be contacted directly by them as it is required for you to fill out your email address details on your Company Profile. It is also recommended that you leave your company website URL which, of course, may enable them to contact you by other means. (Back to top)
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Q. I’m having difficulty accessing more detailed information on the Profile Pages.
A. If you want to view more detailed information about the Creatives on the site, you need to subscribe for full CV access. (Back to top)
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Q. How can I contact someone?
A. Once you have subscribed for full CV access, then you have complete access to all contact details of Creatives on the Catapult Sync network. (Back to top)
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Q. How will I know that my job application has been sent successfully?
A. Once you have submitted an application, you will receive an email from Creative Sync confirming that it has been delivered successfully. Alternatively, we will inform you if there has been a problem and you need to re-send it. (Back to top)
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Q. I am having problems subscribing, what should I do?
A. If you are having problems subscribing, then please contact support - support@creativesync.co.uk and we should be able to fix it for you. (Back to top)
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Q. I want to upgrade my subscription, why won’t it let me?
A. Once you are on a subscription package, it needs to run for the specified length of time before you can change or upgrade. If you wish to upgrade or change your package prior to the agreed time limit, then you need to contact support - support@creativesync.co.uk (Back to top)
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Q. What happens if I have forgotten my password?
A. When you login to Creative Sync, beneath the ‘Username’ and ‘Password’ fields there is a ‘Forgot your password? Click here’ link. Simply click on this and you will be asked to enter your registered email address. Click on the ‘Send’ button and an email password reminder will automatically be sent to you, enabling you to successfully login to the network. (Back to top)
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Q. How do I remove my Company Profile from Creative Sync?
A. If you wish to remove your Company Profile, then please contact Creative Sync Support at support@creativesync.co.uk (Back to top)
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Q. What if my problem is not listed here?
A. If you have a technical problem please contact us at support@creativesync.co.uk If you have a general or customer service based enquiry, please contact us at customerservices@creativsync.co.uk (Back to top)